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TiVo Australia Customers Warned to Expect a Week of Sporadic Outages Due to Maintenance - TiVo Lovers
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zonereyrie
tivolovers
zonereyrie
TiVo Australia Customers Warned to Expect a Week of Sporadic Outages Due to Maintenance
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From: (Anonymous) Date: August 3rd, 2011 01:59 pm (UTC) (Permalink)

TiVo maintenance

hey zonereyrie

coupla things to note ... you can buy a TiVo and activate it just not during certain daytime hours. so you can certainly activate at night - which 80% of our new customers do which is why we are carrying out the maintenance in the daytime and on weekdays

also - you are right, it's a heck of a lot of time to bolster the service for our increased customer base - but the other thing we are doing is switching our network provider which caused a load of IP changes across TiVo and CASPA - so we opted to do the lot in one hit seeing as we brought people from TiVo in the US and people from Ericsson overseas to do the upgrade work

my sincere apologies for the hassle - but it does mean we are solid going forward.

cheers
Robbee Minicola
CEO
hybrid tv
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